Terms & Conditions

1. Website Use

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ARCHAEODISCOVERY LTD's relationship with you in relation to this website. The terms 'ARCHAEODISCOVERY’ or ‘ARCHAEODISCOVERY LTD’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Star Cottage Star Lane, Blackboys, Uckfield, England, TN22 5LD. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced on this website, which is not the property of, or licensed to, the operator is acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without ARCHAEODISCOVERY LTD' prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
  • Any dispute arising out of such use of the website will be subject to the jurisdiction of England and Wales.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Copyright Notice

This website and its content are copyright of ARCHAEODISCOVERY LTD. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.


The information contained in this website is for general information purposes only.

The information is provided by ARCHAEODISCOVERY LTD and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of ARCHAEODISCOVERY LTD. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, ARCHAEODISCOVERY LTD takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

User Representations

By using the website, you represent and warrant that:

(1) All registration/booking information you submit will be true, accurate, current, and complete.

(2) You will maintain the accuracy of such information and promptly update such registration information as necessary.

(3) You have the legal capacity, and you agree to comply with these Terms and Conditions.

(4) You are not under the age of 18. Persons under the age of 18 are not permitted to book workshops and tours from the website.

(5) You will not access the website through automated or non-human means, whether through a bot, script, or otherwise.

(6) You will not use the website for any illegal or unauthorized purpose.

(7) Your use of the website will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to refuse any and all current or future use of the Site (or any portion thereof).

2. Online Store Terms

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions ("Terms & Conditions", “Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by contacting archaeodiscovery@outlook.com. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Any new products, features or tools which are added to the current store shall also be subject to the Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

  • By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
  • Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
  • We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
  • We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.
  • All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
  • We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Accuracy of Billing and Account Information

  • We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

  • You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

3. Tours

Booking & Payment

A ticket must be booked for each person attending a guided walk or tour, so that we can monitor numbers and ensure the walking group size is manageable for the walk leader.

  • A deposit of half the value of the ticket is required when booking, along with a fully completed booking form.
  • On the day of the tour, the full balance of payment is due.
  • Payment is in Pounds Sterling. Unfortunately, we can’t accept credit cards or cheques.

Booking is confirmed only once a fully completed booking form and deposit has been received. A booking confirmation message will be sent to the email address you have provided (please ensure you check your junk mail folder as well as your main inbox).

Cancellation By You

If you need to cancel your place, please inform us as soon as possible. You may cancel your booking at any time before departure but please note that your deposit is non-refundable if you cancel less than 7 days before the date of the tour. Please note that if you are personally prevented from attending as a result of COVID-19 our normal cancellation charges will apply.

Cancellation By Us

We reserve the right to cancel your booking if there are insufficient bookings on your tour (this will depend on tour type and destination) or for other unforeseen operational reasons. In such an event, we will provide you with at least 7 days’ notice of cancellation and provide you with a full refund.

Very occasionally, due to certain circumstances (such as adverse weather conditions, or ill health leaving the walk leader unavailable), it may be necessary to cancel the tour with less than 7 days’ notice, in which case we will likewise provide you with a full refund. If this happens, we will email to let you know. While we hope it won’t be necessary to cancel a walk at short notice, please be sure to check your emails before you set out (please ensure you check your junk mail folder as well as your main inbox).

Note that in either situation we cannot reimburse any incidental expenses you may have incurred (for example, train fares, additional accommodation or connecting flights). 

Changes By Us

We do our utmost to ensure that all the arrangements and visits are as described. However, it is in the nature of travel that changes are sometimes inevitable, although most of these will be minor in nature. In the event that a particular visit is not possible, we will aim to replace it with another of equal interest. If we have to make more significant changes to the itinerary in advance of departure, we will provide you with a choice of a refund, credit note or an alternative itinerary.

Weather & Equipment

Walks will usually take place regardless of weather conditions, with the exception of weather that might either compromise the safety of the walk for the group or individuals in the group, or where the weather may adversely compromise participant experience.

You do not need any specialist clothing, but sturdy walking boots (or welly boots) should be worn to enable you to maintain a grip on sometimes slippery and muddy tracks. It’s a good idea to bring a waterproof jacket too, even if the weather looks good.

On the day of the walk the walk will start promptly, so please make sure that you allow yourself enough time for your journey. Please bring a bottle of water and a snack you can eat along the way.

Dietary & Special Requests

On some tours food and drink will be provided. Please advise us at the time of booking of any food allergies or special dietary requirements you may have for medical or religious reasons, and we will do our very best to assist. We are also happy to cater for vegetarians and vegans. Inclusion of the dietary or special request on your booking confirmation or any other documentation is not a guarantee that the request will be met.

Health & Safety

All our tours are fully risk assessed to ensure the safety and comfort of participants. It is therefore essential that you follow any instructions and guidance provided by your tour manager or director.

Any children brought to the walk are solely the responsibility of their parent(s) or guardian(s) who will take full responsibility for their supervision and safeguarding at all times.

If you or your child has had sickness or is suffering from an infectious disease in the 48 hours prior to a tour, please do not attend. Please do not attend if you or your child are displaying COVID-19 symptoms.

Well behaved dogs are welcome, as long as they are kept on lead, and you come prepared to take full responsibility for them.

For the health and safety of everyone on the tour we insist on positive behaviour and respect for others from everyone in attendance.


All tours involve some amount of walking, often over uneven paths, hillsides or steps and so require a certain level of physical fitness. However, there will be opportunities to stop and take a breather along the way to enjoy the views, as well as hear from the walk leader about the archaeology.

Medical Conditions or Disability

If you have a medical condition, disability or reduced mobility (including any which affect the booking process) or have any special requirements as a result, please tell us before making your booking so that we can assist you in considering the suitability of the arrangements and in order that we can assess the potential risks to your welfare and health and safety.

If we feel that we cannot reasonably accommodate your needs, we reserve the right to decline your booking. If full details are not given at the time of booking or the condition/ disability develops after booking, we reserve the right to cancel when we become aware of these details.


If you are unhappy with any element of your tour or the arrangements, please let us know as soon as possible so that we can attempt to resolve the issue. If you are on tour, you should speak directly to your tour leader and not wait until you return home, when it may be impossible for us to help. In the unlikely event that we cannot agree a satisfactory outcome between us, we will ask an Independent Dispute Settlement Service to find an amicable solution.

Our contract with you is subject to English law (and no other) and the jurisdiction of the Courts of England and Wales only.


GDPR Information, which will be held for no longer than one year, will be held securely and not shared with any other organisation without your consent, unless we are required to do so by law. Our full privacy notice can be found on our website

4. Workshops and Clubs

ARCHAEODISCOVERY LTD workshops and clubs are age appropriate, and fully risk assessed. The safe use of any take home activities will become the responsibility of the parents/carers of children attending our sessions.

  • If your child has had sickness and/or diarrhoea in the 48 hours prior to a class (or is suffering from an infectious disease such as impetigo) please do not attend. Please do not attend if you or your child are displaying COVID-19 symptoms.

  • All information which we have been given relating to your child will be held securely and confidentially.  Our GDPR compliant privacy policy can be found on this website.

  • We will take photographs of children without first seeking written permission from parents/ carers, please advise us if you do not wish photographs to be taken of your child.

  • We regret that we are unable to issue refunds if you are unable to attend a class. A refund will be issued if ARCHAEODISCOVERY LTD is forced to cancel a session (e.g., due to class leader illness or bad weather).

  • Children are advised not to bring their own valuable possessions, (including but not limited to toys, mobile phones, game consoles) to the classes. If such items are brought in by a child, ARCHAEODISCOVERY LTD accepts no liability for any loss or damage that may occur.

  • We would advise children to wear appropriate clothing to our sessions as some activities may be messy and often outdoors. ARCHAEODISCOVERY LTD accepts no liability for any damage that may occur to clothing or shoes. 

  • We encourage positive behaviour in our sessions and explain our expectations to all children who attend to ensure the sessions are safe and enjoyable for everyone. We will reasonably request that any child that is causing a disturbance, a danger, or disruption is removed.

  • No refunds will be given for any child asked to leave due to repeated incidents of unacceptable/disruptive behaviour.

Administering medicines and sun cream

Permission will be sought from a guardian to give their child paediatric paracetamol, sting or bite treatments, antiseptic cream and sun cream. These permissions will be included in a pro forma consent form.

Guardians will also be asked to provide details of allergies or relevant illnesses and to supply medicines where necessary (such as an epi-pen or asthma inhaler). Where a guardian does not give permission for medicines and creams to be applied, their wishes will be adhered to by Archaeodiscovery staff.

A copy of our Handbook of Policies and Procedures is available upon request and is annually reviewed.